News

Direct Request Process

July 21, 2014

The Residential Tenancy Branch is pleased to be launching changes to the Direct Request Process to provide more efficient service. These changes will be in place July 28, 2014, though applications will be accepted using the previous process until August 29, 2014

Landlords will be required to prepare copies of all supporting documents for the tenant(s), rather than having Residential Tenancy Branch staff prepare copies; this change will allow the Residential Tenancy Branch to provide the landlord with a Notice of Direct Request Proceeding the same day in most cases, saving the landlord an additional visit to the office.

Landlords will be able to use the Direct Request Process for unpaid utilities as well as unpaid rent.

Landlords will be required to use new forms with their applications:

The Residential Tenancy Branch will provide the landlord with the new form RTB-44 Proof of Service Notice of Direct Request Proceeding at the same time that the Branch provides the Notice of Direct Request Proceeding. The landlord must bring or fax the completed form to the appropriate Residential Tenancy Branch after serving the documents on the tenant(s).

Substituted Service Process

July 21, 2014

The Residential Tenancy Branch is pleased to be launching changes to the Substituted Service Process to provide more efficient service. These changes will be in place July 28, 2014, though applications will be accepted using the previous process until August 29, 2014

Applicants must use the revised form RTB-13 Application for Substituted Service when applying to serve the Notice of Hearing package in a different way than required by the Act. The applicant can file the Application for Substituted Service and pay the $25 filing before filing an Application for Dispute Resolution to seek permission to serve the Application for Dispute Resolution and Notice of Hearing substitutionally.

Rules of Procedure Revised

June 27, 2014

The Residential Tenancy Branch has revised the Rules of Procedure for dispute resolution hearings. As of June 28, 2014, anyone applying for dispute resolution should submit evidence with their application, or as soon as possible. A respondent should also provide evidence as soon as they can.

Sometimes it’s not possible to provide evidence with an application for dispute resolution or when you’ve received a Notice of Hearing Package. When evidence is not available right away, an applicant must ensure the respondent and the Residential Tenancy Branch receive their evidence not later than 14 days before the hearing. A respondent must ensure others receive their evidence not later than 7 days before the hearing.

Learn more about the Rules of Procedure and the dispute resolution process.

 

Manufactured Home Park Tenancies – New Standard Rent Increase Form

June 13, 2014

In accordance with the Manufactured Home Park Tenancy Regulation, a landlord may impose an Annual Rent Increase up to, but not greater than, the amount calculated as follows: inflation rate + 2% + proportional amount.

Landlords who wish to increase rent by the standard allowable amount only (existing rent + 2% + inflation) may now use the new form, Notice of Standard Rent Increase - Manufactured Home Site (form RTB-45).

Landlords wishing to increase rent by the standard allowable amount, plus the proportional amount of government levies, etc. may use Notice of Rent Increase - Manufactured Home Site (form RTB-11).

 

Deposit Interest Rate for 2014

January 2, 2014

The 2014 interest rate on security and pet damage deposits is 0.0%.

The rate is set according to regulation part 1, section 4. The online deposit interest calculator has been updated for this year's rate.

If you would like to learn more about security and pet damage deposits, we invite you to read the fact sheets Security Deposits and Pet Damage Deposits and Returning the Security Deposit or Pet Damage Deposit.

Allowable Rent Increases for 2014

August 27, 2013

Conventional Residential Tenancies: 

  • For a conventional residential tenancy rent increase that takes effect in 2014, the allowable increase is 2.2 per cent. 
  • The annual allowable rent increase for conventional residential tenancies is determined by the formula in the Residential Tenancy Regulation.


Manufactured Home Park Tenancies: 

Residential Tenancy Branch forms required for rent increases are available at www.rto.gov.bc.ca/content/formsFees/default.aspx.

Tenants aged 60 and over may be eligible for rent subsidies under the BC Housing SAFER program. Low-income families may be eligible for rent subsidies through the Rental Assistance Program. Further information is available from BC Housing at 1-800-257-7756 or www.bchousing.org.

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